FOH Supervisor

Job details

The Neighbourhood Group of Companies that operates The Wooly Pub (Guelph), Borealis Grille & Bar (Guelph & Kitchener), Miijidaa Cafe + Bistro (Guelph) and Park Eatery (Guelph) are looking for a Front of House Supervisor to work at one of our operations.

Here’s a little about us: We are a fresh, vibrant and forward-thinking group of restaurants with a philosophy of supporting our local farmers, producers, winemakers and brewers. We are a Certified B Corporation which are companies leading a global movement that measures their success not just on profits, but rather how we treat Our Environment, Our Community, and Our Employees. We are looking for a motivated individual with at least 3 years of professional high volume serving experience in a similar role. 

Here’s what you get!

- Starting at $20/hr while supervising

- Eligible for Health Benefits (at 6 months)

- Health & Wellness Program

- Education Fund

- Room to Grow

 

- Dining discounts

Here’s what we get!

Someone who has:

- 3+ years of experience in a high volume, fast paced establishment

- Ability to work days, evenings, weekends and holidays

- Service-oriented mindset with the ability to multitask

- Strong communication and interpersonal skills

- SmartServe certification

- A pleasant friendly attitude, and a strong passion for hospitality and growth

- Excellent organizational skills

- Conflict management abilities

 

- Ability to manage a team in a fast-paced work environment

As a FOH Supervisor you will:

- Be the source of real-time team support, acting as the main point of contact for all Front of House team members on every shift you lead

- Run a smooth operation by using your impressive communication skills between all team members, both Front of House and in the Heart of House

- Take responsibility for keeping the business on track with filling out daily reports, monitoring and tracking daily cash deposits

- Keep team members and guests safe and sound, advocating for a safe and healthy work environment

- Create an engaged, connected and in sync team through coaching, mentoring and personal development

- Work closely with the leaders and team members to drive lunch and dinner service each day by creating a memorable guest experience

- Exercise your entrepreneurial skills and unique service offering by being a business owner and taking responsibility for your service, every shift

- Be required to demonstrate sound knowledge of our steps of service, menu items, and food preparation

- Create an environment of connected, committed teamwork through non-stop communication and the willingness to help others win

 

- Be the gracious host of the party, keeping fun the focus of every interaction

We look forward to meeting you!

BY NEIGHBOURS – FOR NEIGHBOURS

 

We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.